All professionals need to work together in order to make sure that the children and young people remain safe, however there will be times when disagreements arise. There is an agreed escalation policy for escalating issues to ensure that this does not impact on outcomes for the child or young person.
The purpose of the escalation policy is to ensure partner agencies have a quick and straightforward means of resolving professional disagreements (sometimes known as dispute resolution).
Effective working together depends on resolving disagreements promptly to the satisfaction of workers and agencies and in the best interests of children and families.
At no time must professional disagreement detract from ensuring a child is safeguarded. The child’s welfare and safety must remain paramount throughout.
When working with children and their family’s professional disagreement can be positive, as challenge allows for review and can foster creative ways of working, however, if a resolution is not reached then this can impact negatively on positive working relationships and consequently on the ability to safeguard and promote the welfare of children.
See the SPOC (single point of contact) list (PDF, 99KB) for where to escalate to.
For further guidance see the Professional Challenge 7 Minute Guide (PDF, 489KB)
Multi Agency Liaison Meetings
The purpose of the meeting is to bring together key statutory partners to support solid working relationships between services and ensuring good and outstanding practice across the partnership when protecting our children. The meeting aims to improve the multiagency contributions and partnership working and promote escalations and resolution. For more information please read the One minute Guide.