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Help us to help you

an appeal for mutual support by polite request …

The training team and guest expert presenters dedicate time and effort putting together a consistent and reliable offer that is as easy as possible for everyone to access. Unfortunately, we sometimes find practitioners may book onto the longer courses and then without reason or notice, do not attend [this does not apply to automatic invites where you can choose to join the session or not].

The multi-agency nature of the learning space is what makes the CESCP training opportunity significant and valuable. Withdrawing from a course without notice is not fair for the presenters nor the attendees who expect the booked number to join them. It also impacts those who couldn’t attend due to limitations on the booking numbers e.g. for ‘in-person’ events, room size and capacity are factors.

However, we do understand that unforeseeable issues may arise which affect individuals who fully intend to participate and then later find they can’t for whatever reason. In all circumstances, we politely request that:

• Every effort is made to fulfil the booking commitment where your learning is also prioritised by your line manager and team.
• The reason for non-attendance is given prior to the course starting (preferably days in advance if known). This will help us to gain an understanding of the types of difficulties that practitioners are experiencing when trying to access their booked learning, for us to then consider more holistically how recurring issues with non-attendance may be resolved.

By collecting this information from the non-attendee and their line manager where applicable, we anticipate everyone will be enabled to get the most out of the dedicated opportunities that support our joined-up professional development.

THANK YOU