Local Contacts
Concerns about the welfare or safety of a child in Cheshire East
- Talk to your Safeguarding Lead, or talk to your Manager
- Phone 0300 123 5012 (8.30am till 5pm, option 3) or Out of Hours 0300 123 5022
- Record what you know, what you did, what was decided
In an emergency, phone the Police on 101 (a national contact number that will re-route calls to Cheshire Constabulary)
Services that support families
The Family Information Service is a 'one-stop-shop' service for parents/carers and young people aged 0–19, providing accurate and detailed information on services in Cheshire East, regionally and nationally.
email : fis.east@cheshireeast.gov.uk
Phone: 0300 123 5033
The Cheshire East Consultation Service (ChECS)
This is the ‘Front Door’ for access to services, support and advice for Children and their Families, from Early Help and Support through to Safeguarding and Child Protection.
Social workers and support officers are available to discuss your concerns and agree the next steps to be taken.
Contact ChECS on 0300 123 5012 (option 3) or Out of office hours 0300 123 5022
Adult Services Social Care
If you have any concerns about the welfare or safety of an adult call 0300 123 5010 (8.30am – 5pm). At all other times contact our Social Care Out of Hours Team on 0300 123 5022
Children’s Trust
Brings senior officers across a range of agencies together to agree priorities for services for children and publish a Children & Young People’s Plan for Cheshire East.
email: childrenstrust@cheshireeast.gov.uk
Phone: 01606 271796
Cheshire East Local Safeguarding Children
Cheshire East Safeguarding Children’s Partnership is a multi-agency partnership overseeing children’s safeguarding and child protection systems.
Email: CESCP@cheshireeast.gov.uk
Cheshire East Council
For general enquiries call Cheshire East Information Line 0300 123 5500 (8.30am – 5pm)
For emergencies out of hours call our Emergency Control Centre on 0300 123 5025.